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Monday, April 13, 2009

Chief Information Officers Love Video Conferencing and Online Training, Don’t Love Web 2.0

A recent survey of 1400 Chief Information Officers by the staffing firm, Robert Hall Technology indicates that while CIOs appreciate and frequently use video conferencing, online training and collaboration software, they aren’t familiar with or very interested in web 2.0 apps such as blogs and wikis.

CIOs on Video Conferencing, Online Training, and Collaboration Tools

Of the 1400 CIOs who responded to the survey, 47% reported that they currently use online training, with another 13% planning to use it in the next five years. Among the same respondents, 34% said they use video conferencing software today with another 18% planning on using it in the next five years. Telepresence and collaborative workspaces are used by 24% of CIOs with another 19% planning on using those tools in the next five years.

CIOs on Web 2.0 Applications

While CIOs are using many of the larger, more prevalent online communication andonline collaboration tools, the same can not be said for web 2.0 applications. Of the 1400 CIOs who responded to the survey, 67% have no intention of using tagging software in their websites, 72% aren’t planning to ever use blogs; 74% of the respondents do not even understand what a “wiki” is, and 84% of the same set of respondents have no plans on using or integrating “virtual worlds” into their systems.

It’s not surprising that CIOs don’t plan to use virtual worlds, and may not have time or interest in personal or company blogs, but it is surprising that they have a lack of interest in wikis. By design, wikis are perfect for IT departments to report lessons learned, track projects and report and correct errors in the system. It may be that the CIOs who reported that they don’t use wikis, just aren’t aware that their IT department does.

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